Delivery and returns

Delivery

Free delivery on every UK order. There’s no minimum spend.

Most of our products arrive in an estimated 6 to 9 working days from the day you order. A few take longer, up to an estimated 19 working days. They’re estimates, not fixed dates: busy periods, bank holidays and customs checks can add a few days.

Orders are dispatched from our international fulfilment partners’ warehouses, outside the UK. We deliver to England, Scotland, Wales and Northern Ireland.

Returns

You can change your mind within 14 days of delivery, no reason needed. If something arrives faulty, damaged or wrong, we put it right at our cost.

Before you order, please note: change-of-mind returns go to our fulfilment partner’s warehouse, which is outside the UK, and you pay the return postage. The cost depends on the item’s size and weight, and international postage can cost more than a low-priced item. Faulty, damaged or wrong items are on us.

To start a return, email support@tophik.com with your order number.

Questions

How long does delivery take?

Delivery to the UK is free. Most of our products arrive in an estimated 6 to 9 working days. A few take longer, up to an estimated 19 working days.

Will I pay anything extra on delivery?

Not on orders up to £135: the total you see at checkout is the total you pay. On orders over £135, import VAT, and for some goods customs duty, may be charged when the parcel arrives in the UK.

Can I return it if I change my mind?

Yes, within 14 days of delivery, no reason needed. Change-of-mind returns go to our fulfilment partner’s warehouse outside the UK, and you pay the return postage. Faulty, damaged or wrong items are on us.

Didn’t find your answer?

Email us at support@tophik.com.

  • 5 stars: 15 (100%)
  • 4 stars: 0 (0%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 0 (0%)
E
Eloy R.

The delivery was also fast, and when I put it under my feet while working in the office, it definitely makes my feet feel comfortable. The acupressure effect is also good, so I'm satisfied.

M
Misty E.

There is pressure on the acupressure points, making it feel less swollen.

It's lightweight and perfect for placing under the desk. Highly recommended!

K
Kisha P.

Super practical, durable, and very useful for when you're stuck sitting down.

C
Cecil A.

I recommend it. Very comfortable. I feel relief by keeping my feet elevated. It doesn't take up much space. Solidly made. Fast shipping.

S
Shon H.

Easy to assemble and sturdy enough to support your feet perfectly! It also has a small pressure plate, which is nice. I think I'll use it well over time.

M
Marc M.

Conforms to the product photo, easy to assemble at home. Perfect for placing under the desk. The small gray wheels spin when you rub your feet against them.

G
Glendora S.

This product has demonstrated exceptional quality and perfection beyond expectations. While using it, I felt the carefully designed details and convenience, and I am very satisfied with its performance in relation to the price. It's such a great product that I would confidently recommend it to others.

S
Sterling H.

With a footrest, it's very comfortable at the desk. It pulls moderately and stays in place just right.

M
Maurice K.

Good value for money

Perfect for use as a footrest.

K
Kurtis F.

The dog is really nice. The middle roller sole feels cool.

I should have bought it earlier. Cheap and good!

P
Peggie H.

Thank you for the great product.. I'm using it well.. Highly recommended.

S
Shakia W.

This product has demonstrated exceptional quality and perfection beyond expectations. While using it, I felt the carefully designed details and convenience, and I am very satisfied with its performance in relation to the price. It's such a great product that I would confidently recommend it to others.

P
Pete S.

It's pretty good

D
Dena R.

very good material just right for what I need

T
Thanh F.

It arrived in perfect condition, just like in the photos. Easy to assemble.