Delivery and returns

Delivery

Free delivery on every UK order. There’s no minimum spend.

Most of our products arrive in an estimated 6 to 9 working days from the day you order. A few take longer, up to an estimated 19 working days. They’re estimates, not fixed dates: busy periods, bank holidays and customs checks can add a few days.

Orders are dispatched from our international fulfilment partners’ warehouses, outside the UK. We deliver to England, Scotland, Wales and Northern Ireland.

Returns

You can change your mind within 14 days of delivery, no reason needed. If something arrives faulty, damaged or wrong, we put it right at our cost.

Before you order, please note: change-of-mind returns go to our fulfilment partner’s warehouse, which is outside the UK, and you pay the return postage. The cost depends on the item’s size and weight, and international postage can cost more than a low-priced item. Faulty, damaged or wrong items are on us.

To start a return, email support@tophik.com with your order number.

Questions

How long does delivery take?

Delivery to the UK is free. Most of our products arrive in an estimated 6 to 9 working days. A few take longer, up to an estimated 19 working days.

Will I pay anything extra on delivery?

Not on orders up to £135: the total you see at checkout is the total you pay. On orders over £135, import VAT, and for some goods customs duty, may be charged when the parcel arrives in the UK.

Can I return it if I change my mind?

Yes, within 14 days of delivery, no reason needed. Change-of-mind returns go to our fulfilment partner’s warehouse outside the UK, and you pay the return postage. Faulty, damaged or wrong items are on us.

Didn’t find your answer?

Email us at support@tophik.com.

  • 5 stars: 10 (71%)
  • 4 stars: 3 (21%)
  • 3 stars: 1 (7%)
  • 2 stars: 0 (0%)
  • 1 star: 0 (0%)
W
Ward C.

Easy to set up and its easy to do everything only complain would be the cable is too short if your aiming for a cool setup look

B
Bettie R.

Worth way more than what i paid for buy thisssssssss if u see this

E
Ema O.

Its good and easy to set

G
Garland S.

Product was good and as described only problem i had was i inserted a battery and it would not turn on so i had to leave it plugged in

N
Nohemi F.

Great product.

V
Vina L.

Love the clock it was one of the three things i ordered sadly i only got two out of three otherwise i love the clock

M
Mel L.

I loved it, I already had one but it broke so I ordered it again hahaha

K
Kenia R.

Was smaller than i expected but i didn't read the description. Works perfectly, instructions aren't the best but setting the time was easy.

E
Emerald A.

Overall it's okay, but

The size is so small that I can't even place it on a table; I must have ordered the wrong size.

M
Manuela K.

Clock looks great, works well - but the temperature reading is hilariously inaccurate. Says my living room is 35ºc right now, in february. Ha ha ha, no way, bud. Clock works well and is easily readable but could use a color filter in front to make the digits stand out better.

T
Titus H.

Smaller than i thought but still pretty cool. Easy to program..

B
Bobbye C.

Use it in my bed area and connect to my multicharger and acts as a clock and alarm and thermometer. Works great and a great price too.

M
Mamie A.

Was really helpful but confusing using buttons and cool for my room , i like how it dims when it’s closer to night best feature but the box was damaged so 4/5 stars

K
Kenia H.

They're really nice it dims for the night time but the white is really bright during the day