Delivery and returns

Delivery

Free delivery on every UK order. There’s no minimum spend.

Most of our products arrive in an estimated 6 to 9 working days from the day you order. A few take longer, up to an estimated 19 working days. They’re estimates, not fixed dates: busy periods, bank holidays and customs checks can add a few days.

Orders are dispatched from our international fulfilment partners’ warehouses, outside the UK. We deliver to England, Scotland, Wales and Northern Ireland.

Returns

You can change your mind within 14 days of delivery, no reason needed. If something arrives faulty, damaged or wrong, we put it right at our cost.

Before you order, please note: change-of-mind returns go to our fulfilment partner’s warehouse, which is outside the UK, and you pay the return postage. The cost depends on the item’s size and weight, and international postage can cost more than a low-priced item. Faulty, damaged or wrong items are on us.

To start a return, email support@tophik.com with your order number.

Questions

How long does delivery take?

Delivery to the UK is free. Most of our products arrive in an estimated 6 to 9 working days. A few take longer, up to an estimated 19 working days.

Will I pay anything extra on delivery?

Not on orders up to £135: the total you see at checkout is the total you pay. On orders over £135, import VAT, and for some goods customs duty, may be charged when the parcel arrives in the UK.

Can I return it if I change my mind?

Yes, within 14 days of delivery, no reason needed. Change-of-mind returns go to our fulfilment partner’s warehouse outside the UK, and you pay the return postage. Faulty, damaged or wrong items are on us.

Didn’t find your answer?

Email us at support@tophik.com.

  • 5 stars: 14 (100%)
  • 4 stars: 0 (0%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 0 (0%)
H
Hertha M.

Product box damaged, product okay. good quality, however is too wide so cannot fit in standard socket, have to have space adjacent to use.

V
Virgil B.

Very good quality, highly recommend.

L
Luciano D.

Everything is great, it fits the Lenovo Legion Gan 245W charger.

N
Nettie H.

The order arrived in 2 separate shipments; only one had arrived, and in the next I received the second one, a complete order, exactly what I needed, excellent quality!!

M
Maira H.

As described. Attention for EU sockets: since it is a female socket only, the ground is not connected.

T
Trevor S.

Ordered the uk plug, fits well and quality is pretty good.

M
Maria G.

I needed it for a Schuko extension cord that I bought. It works perfectly for the 10A male plug in Chile, so I'm happy with the purchase. It arrived in 8 days.

B
Brooks W.

When plugged into the outlet, it feels firm and secure without being loose, and has a nice, solid grip.

J
Jules C.

It works well, doesn't move at all, and I've tried several, and this one is the best quality 😮👍

K
Katherine K.

Very good product.. very good product.. very good product.. very good product..

E
Erich H.

Looks good quality, didn't test it yet, will be tests during my travel in the near future

C
Claude D.

Excellent travel mini adapter. connects a variety of devices with no issues. small size, very well designed. i take my favourite chargers with me on my travels to the eu which is brilliant

M
Merrill D.

Super fast shippong, the items looks really professional made, nice box, perfect good, i will test next month while be travelling, but they (i bought 2) look really professional devices. A+

M
Mirella S.

It's well-fixed and good, but it's so wide that if you plug one in, you can't plug another one next to it.