Delivery and returns

Delivery

Free delivery on every UK order. There’s no minimum spend.

Most of our products arrive in an estimated 6 to 9 working days from the day you order. A few take longer, up to an estimated 19 working days. They’re estimates, not fixed dates: busy periods, bank holidays and customs checks can add a few days.

Orders are dispatched from our international fulfilment partners’ warehouses, outside the UK. We deliver to England, Scotland, Wales and Northern Ireland.

Returns

You can change your mind within 14 days of delivery, no reason needed. If something arrives faulty, damaged or wrong, we put it right at our cost.

Before you order, please note: change-of-mind returns go to our fulfilment partner’s warehouse, which is outside the UK, and you pay the return postage. The cost depends on the item’s size and weight, and international postage can cost more than a low-priced item. Faulty, damaged or wrong items are on us.

To start a return, email support@tophik.com with your order number.

Questions

How long does delivery take?

Delivery to the UK is free. Most of our products arrive in an estimated 6 to 9 working days. A few take longer, up to an estimated 19 working days.

Will I pay anything extra on delivery?

Not on orders up to £135: the total you see at checkout is the total you pay. On orders over £135, import VAT, and for some goods customs duty, may be charged when the parcel arrives in the UK.

Can I return it if I change my mind?

Yes, within 14 days of delivery, no reason needed. Change-of-mind returns go to our fulfilment partner’s warehouse outside the UK, and you pay the return postage. Faulty, damaged or wrong items are on us.

Didn’t find your answer?

Email us at support@tophik.com.

  • 5 stars: 13 (93%)
  • 4 stars: 1 (7%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 0 (0%)
C
Claretta S.

Exceeded my expectations! In person it looks even better than in the photos. I will order here again.

G
Graham L.

Excellent product for the money. Special thanks for the fast delivery and secure packaging. Everything arrived intact and on time.

F
Fritz B.

Very fast delivery. Good quality. There is a light sensor. If you want to make it brighter, you can put a coin on the sensor.

L
Luigi B.

The delivery was fast and I felt good because I bought it at a very low price during the discount... I bought one before and used it well, but this time I bought another one to use on both sides, and it's brighter which is nice~~ The brightness adjustment and dimming work well, and the color temperature has 3 options which is great~~ It's good. I think it would be better to buy it during a discount~~ It's definitely Baseus ^^~

M
Micki T.

A beautiful table lamp. The battery lasts up to 4 hours at above average brightness. Three light modes, brightness change, there is an automatic brightness selection mode - you need to turn the switch on the base to the "on" position. This is already the second lamp. The first one from 2023. I will provide photos of both. Delivery - within 10 days. Awesome.

R
Riley G.

Good lamp

M
Malcolm K.

I thought it would illuminate more, since I wanted it for transportation purposes.

K
Kenneth H.

Really love this. it looks premium and has an auto-dimming feature. quite a modern look.

S
Stewart L.

Excellent quality. Exceeded my expectations.

L
Leo B.

I bought it at a good price. I bought it at a good price. I bought it at a good price. I bought it at a good price. I bought it at a good price.

N
Norberto H.

Thanks

A
Anissa R.

Excellent product, 3 color temperatures selectable in sequence with the power button, holding it down changes the intensity. Robust and very precise construction and materials, Baseus is a guarantee of quality. I still need to test the battery life, for now 5 stars.

W
Wei S.

An indispensable assistant during a blackout. High-quality. Beautiful.

L
Luis S.

The product is good. I think I'll have to use it more to know about durability, but for now I'm satisfied.