Delivery and returns

Delivery

Free delivery on every UK order. There’s no minimum spend.

Most of our products arrive in an estimated 6 to 9 working days from the day you order. A few take longer, up to an estimated 19 working days. They’re estimates, not fixed dates: busy periods, bank holidays and customs checks can add a few days.

Orders are dispatched from our international fulfilment partners’ warehouses, outside the UK. We deliver to England, Scotland, Wales and Northern Ireland.

Returns

You can change your mind within 14 days of delivery, no reason needed. If something arrives faulty, damaged or wrong, we put it right at our cost.

Before you order, please note: change-of-mind returns go to our fulfilment partner’s warehouse, which is outside the UK, and you pay the return postage. The cost depends on the item’s size and weight, and international postage can cost more than a low-priced item. Faulty, damaged or wrong items are on us.

To start a return, email support@tophik.com with your order number.

Questions

How long does delivery take?

Delivery to the UK is free. Most of our products arrive in an estimated 6 to 9 working days. A few take longer, up to an estimated 19 working days.

Will I pay anything extra on delivery?

Not on orders up to £135: the total you see at checkout is the total you pay. On orders over £135, import VAT, and for some goods customs duty, may be charged when the parcel arrives in the UK.

Can I return it if I change my mind?

Yes, within 14 days of delivery, no reason needed. Change-of-mind returns go to our fulfilment partner’s warehouse outside the UK, and you pay the return postage. Faulty, damaged or wrong items are on us.

Didn’t find your answer?

Email us at support@tophik.com.

  • 5 stars: 13 (93%)
  • 4 stars: 1 (7%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 0 (0%)
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Cecily M.

Excellent quality product. I recommend it to everyone. Fast delivery.

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Shanti W.

Very useful. i love the screen, bright enough for day and dim enough to not hurt your eyes at night. timer works as intended. loud setting is super loud and quiet is just right for me

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Stevie T.

Great item, worked as expected. first one was faulty but replacement was on point thank you

A
Avery J.

perfect, works perfectly

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Joey B.

Very fast shipping!!!!

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Leta A.

Fast delivery, nice screen, buttons little bit clunky and make some noise but overall quality is good

A
Anisa G.

I really recommend the product, it's very cool, I liked it a lot, buy it now.

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Margaret H.

Great product, though it's a bit fiddly to set manual times. the timer remembers the last time setting, which is very convenient.

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Pok B.

Fantastic. This is the end of procrastination.

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Rachel R.

Very comfortable, simple, and works well.

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Keven S.

The timer is great! Very convenient and easy to use!

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Marlon K.

Good tool. Works flawlessly.

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Jana H.

This is a user-friendly Pomodoro timer. It's palm-sized and easy to handle.

G
Gail B.

Very well packaged and matches the description.